We don't offer Smartnet Service but we can provide Smartnet eligible unit upon request. The return request must be opened with the correct reason otherwise we may reject the request. We need original packaging and all the accessories to complete your return request. The item "NEW Cisco WS-C3850-12XS-S IP Base Switch 12 SFP+ Port 350W AC Power" is in sale since Wednesday, November 21, 2018.This item is in the category "Computers/Tablets & Networking\Enterprise Networking, Servers\Switches & Hubs\Network Switches". The seller is "getbettertrade" and is located in Miami, Florida. This item can be shipped worldwide.